Queen App Privacy Policy:

Last updated 1 December 2022

Our Privacy Policy helps explain our information practices. For example, we talk about what information we collect (to improve services offered to you) and how this affects you.

We also explain the steps we take to protect your privacy.

When we say “Madarsoft,” “our,” “we,” or “us,” we’re talking about Madarsoft Inc. This Privacy Policy (“Privacy Policy”) applies to all of our apps, services, features, software, and website (together, “Services”) unless specified otherwise.

We encourage you to review the Privacy Policy whenever you access the App to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

When you access or use Queen App, we automatically collect information about your device, including:

• Log Information: We log information about your use of the App, including the type of device you use, the features you use, access times.
• Device Information: We collect information about the device you use to access the App, including information about the device’s software, unique device identifiers, push or other device tokens, mobile network information and time zone.
• Usage Information: We collect information relating to your use of the App, including your interested features of app.
• you can request the removal of this data by contacting us via e-mail: [email protected]
  How to exercise your privacy rights : At any time, you can exercise your rights to your information by contacting our data protection officer at [email protected].

Information We Collect from Other Sources

We may also obtain information from other sources and combine that with information we collect through the App. For example, if you log into the App using a third-party site or platform such as Facebook, we may access information about you from that site or platform, in accordance with the authorization procedures determined by such third party site or platform.

If you log into the App using a third-party site or platform, you represent and warrant that:

1. your access and use of such features in connection with the App will comply with the applicable terms and policies of such site or platform.
2. Provide and deliver the products and services you request and send you related information.
3. Send you technical notices, updates, security alerts and support and administrative messages.
4. Provide news and information about the App we think will be of interest to you.
5. Personalize and improve the App and provide tailored content and features.
6. Link or combine with information we get from others to help understand your needs and provide you with better service.

Social Sharing Features

The App may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take in the App with other media, and vice versa.

The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.

Advertising and Analytics

• Services Provided by Others

We allow third-party companies to serve ads and collect certain anonymous information when you visit our app. These companies may use anonymous information such as your Google Advertising ID, your device type and version, location, in order to provide advertisements.

Push Notifications With your consent, we may send push notifications or alerts to your mobile device to provide App-related information, service updates, promotional communications and other related messages. You can deactivate these notifications by changing your notification settings on your device.

To help us improve our service we collect the following information on an anonymous basis: Operating System, Date & time, Latitude, Longitude, Accuracy (GPS), SSID (network), BSSID (network), Internal MAC address (network), Bundle ID, Device Model, Device Manufacturer, Carrier Code (Android only), Carrier Name, Sim Code, Country, and Locale.

Improving Mobile Experience

We partner with services such as CellRebel to analyze device and network performance. By accessing this application, you understand and agree that CellRebel may sample data from your device. We will not track or identify you as an individual.

What data is collected?

General device and network performance information, such as:

• Network quality
• App performance metrics
• Connection stability
• User equipment performance
• Location and related device/network information

Al Malika Health Assistant: Privacy and Data Processing

1. Nature of the Service

The Al Malika Health Assistant is an AI-powered service available within the Al Malika application. It is designed to answer users’ questions and provide general information and guidance.

2. Data Collection and Processing

When users interact with the Al Malika Health Assistant, the service may process conversation content and associated data, including information from the user’s profile and information previously shared with the application, to the extent that such information is accessible to and used by the service.

This information may include personal or health-related data voluntarily provided by users during their interactions with the assistant.

3. Purposes of Data Use

Data associated with the use of the Al Malika Health Assistant may be processed for the following purposes:

• Responding to user inquiries and generating relevant answers.
• Operating, maintaining, securing, and troubleshooting the service.
• Evaluating service performance and improving the quality of the user experience.
• Detecting misuse and protecting the integrity and security of the service.

Any additional use of personal data will be subject to the applicable legal requirements and the purposes disclosed in this Privacy Policy.

4. Data Storage and Third-Party Service Providers

Conversation messages and responses may be stored in the application’s systems. Information necessary to process user inquiries may also be transmitted to third-party AI providers, hosting providers, or other technology service providers involved in operating the Al Malika Health Assistant.

Such providers may process the information in accordance with their applicable contractual terms, privacy policies, and data protection obligations.

The application will identify relevant service providers and provide further information about data processing arrangements where required by applicable law.

5. Service Improvement and AI Model Training

Conversation data and usage information may be used to assess performance and improve the Al Malika Health Assistant and the services provided through the application.

Improving the service does not necessarily mean using conversations to train AI models. Any use of personal data for AI model training will be subject to the applicable provider settings, contractual arrangements, user choices where relevant, and legal requirements.

6. Medical Disclaimer

The Al Malika Health Assistant provides general information and educational guidance only. It is not a substitute for professional medical advice, diagnosis, or treatment.

The assistant’s responses may be inaccurate, incomplete, outdated, or unsuitable for an individual user’s medical circumstances. Users should not rely solely on the assistant when making decisions about their health, diagnosis, treatment, medications, pregnancy, breastfeeding, or child health.

Users should consult a qualified healthcare professional for individualized medical advice and appropriate assessment.

In the event of a medical emergency or severe or sudden symptoms, users should seek immediate medical attention and should not delay care while using the assistant.

Use of the Al Malika Health Assistant does not guarantee the accuracy, completeness, or suitability of any information provided and does not replace professional healthcare services.

How this data is used?

• Analyzing mobile network performance
• Understanding general network and application performance trends

This information may be shared with third parties, for example, to improve network performance or support marketing analysis.

More information can be found in the CellRebel Privacy Policy: https://www.cellrebel.com/privacy_policy